Printers

The Printers sub-module (equipment_printer) extends Equipment Management with printer-specific features: counter tracking, cartridge management, paper format support, and connection type details.

Printer list view

Installation

Enable the Printers module from Equipment Management ‣ Settings ‣ Configuration ‣ Equipment Types ‣ Printers, or install equipment_printer from the Apps menu.

Dedicated printer views

Once installed, a Printers menu appears in the Equipment Management navigation:

  • Equipment Management ‣ Printers ‣ Printers: Shows only printer-type equipment with printer-specific columns (paper formats, counter date, reporting method).

  • Equipment Management ‣ Printers ‣ Counters: Lists all printer counter records across all printers.

Creating a printer from the Printers menu automatically sets the type to Printer.

Printer tab

Printer tab on equipment form

When an equipment has type Printer, a dedicated Printer tab appears on the form with the following sections:

Counters section

  • Counter Reporting Method: How counter readings are collected — API (automatic), Email (automatic), SNMP (automatic), Portal (manual), Email (manual), or Call (manual).

  • Last Counter Date: Date of the most recent counter reading, with color coding:

    • Green: Less than 30 days old.

    • Yellow: 30-60 days old.

    • Red: More than 60 days old.

  • Last Counter: Summary of the latest counter reading values.

General section

These fields are inherited from the equipment model and are read-only:

  • Color: Black & White or Color (from the model).

  • Multifunctional: Whether the printer is multifunctional.

  • Technology: Inkjet, Laser, etc.

  • Paper Formats: Supported paper sizes.

  • Double Sided: Whether duplex printing is supported.

  • Document Feeder: Whether the printer has an automatic document feeder.

Connection section

  • USB, Ethernet, WiFi, Bluetooth: Connection types supported (from the model).

Cartridges section

Lists the compatible cartridges for this printer model, showing name, product, and pages per cartridge.

Counter management

Printer counter form

Printer counters track page counts over time. Each counter record contains:

  • Equipment: The printer this counter belongs to.

  • Date: The date of the reading (one reading per day per printer).

  • Counter Lines: One line per paper format and color type (B&W / Color), showing the current counter value and the previous reading for comparison.

  • Scan Counter: The scanner counter (for multifunctional printers).

Creating a counter reading:

  1. Navigate to Equipment Management ‣ Printers ‣ Counters.

  2. Click New.

  3. Select the Equipment (printer).

  4. The counter lines are auto-populated based on the printer’s paper formats and color capabilities, pre-filled with the last known values.

  5. Enter the new counter values.

  6. Save.

Warning

Counter values cannot be lower than the previous reading. This prevents accidental data entry errors. Only the most recent counter record can be deleted.

Stat buttons

Printer-type equipment shows additional stat buttons:

  • Counters: Number of counter records. Click to view the counter history.

  • Equipments: Count of task products linked to this printer.

Settings menu

The Printers module adds entries to Equipment Management ‣ Settings:

  • Cartridges: Manage cartridge definitions (name, product, pages per cartridge).

  • Paper Formats: Manage paper format definitions used by printers.